Frequently Asked Questions

We have categorized the FAQs into six sections for your convenience. Below sections cover topics including crowdfunding on Indiegogo, electric bikes, online payments and safety, shipping and delivery, warranty and repair, and returns and refunds. 

We hope these answers provide you with swift assistance. If you have any additional inquiries, please feel free to contact us.

About Electric Bike

Payments & Safety

Shipping & Delivery

Warranty & Repair

Returns & Refunds

Crowdfunding on Indiegogo