Frequently Asked Questions

We have categorized the FAQs into 7 sections for your convenience. Below sections cover topics including electric bikes, online payments and safety, shipping and delivery, warranty and repair, returns and refunds, safety and maintenance and ebike battery.

We hope these answers provide you with swift assistance. If you have any additional inquiries, please feel free to contact us.

About Electric Bike

Payments & Safety

Shipping & Delivery

Warranty & Repair

Returns & Refunds

Safety & Maintenance